About us
Commitment matters
Investing in the future
Our products and investment portfolio reflect our goal of providing value to customers while stewarding their money in a sustainable, transparent and ethical manner.
As part of our corporate social responsibility strategy, we’re continually looking for opportunities to make investments in our portfolio that have a positive social impact.
Impact investing
Impact investing seeks to generate returns while also creating positive environmental and social impacts. Our impact investing strategy is currently focused on two key areas—clean energy and affordable housing—and we’ll continue to expand investment opportunities in these areas.
Renewable energy
investments
over $196 million
invested as of Dec. 31, 2023
Affordable housing
tax credits
over $411 million
invested as of Dec. 31, 2023
Investing with purpose
We continually evaluate our investment portfolio against a range of environmental, social and governance guidelines, and we avoid certain investment types based on these guidelines. These guidelines are already in effect in the following areas:
Tobacco
We do not invest in assets engaged in producing traditional tobacco products or similar new products and technologies such as vape pens.
Banned weapons
We do not invest in assets engaged in manufacturing controversial weapons banned by several international treaties.
Fossil fuels | We also consider the current products and services of companies we invest in along with their future commitments regarding issues like the environment. For example, several companies we invest in that produce fossil fuels have outlined plans and dedicated resources to reduce their carbon footprints. We actively encourage these companies to dedicate additional resources to this effort, and we will continually monitor their progress.
Customer empowerment
Symetra’s life insurance, annuities and employee benefits products are designed to help fulfill our vision of a world more people have access to financial freedom.
We believe that by putting customers first, communicating clearly and openly about how our products work, and offering benefits and services that create opportunities for growth and protection, we can expand access to health and financial wellness.
Whether they’re new employees enrolling in benefits for the first time, parents wanting to protect their families financially from the loss of an income earner, or near-retirees wanting to protect their savings and ensure their retirement income will last, our goal is to provide equitable opportunities for financial peace of mind.
In addition to product payouts, we continued to add benefits and services in 2023 that empower customers to have more control over their health and financial futures, including:
- Accelerated death benefit options.
- An enrollment decision platform that helps employees better understand and maximize their benefits.
- Financial education on our website and social media channels that help explain how our products work, plus topics such as budgeting, credit, inflation and interest rates.
Whether through our own products or through outreach and education, we hope to empower our customers and other consumers to access financial tools and services that can help create a more secure future for themselves and their families.
Our guiding principles
Our success as a business is guided by the principles of Value, Transparency and Sustainability, or VTS.
• Value: We provide products and solutions people need at a competitive price—backed by dedication to excellent customer service.
• Transparency: We communicate clearly and openly so people can understand what they're buying.
• Sustainability: Our products stand the test of time. We’re financially disciplined, so we’ll be here when customers need us.
Symetra Life Insurance Company (est. 1957) is a direct subsidiary of Symetra Financial Corporation. First Symetra National Life Insurance Company of New York (est. 1990) is a direct subsidiary of Symetra Life Insurance Company and is an indirect subsidiary of Symetra Financial Corporation (collectively, “Symetra”). Neither Symetra Financial Corporation nor Symetra Life Insurance Company solicits business in the state of New York, and they are not authorized to do so. Each company is responsible for its own financial obligations.
Symetra Life Insurance Company, 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004.
First Symetra National Life Insurance Company of New York, New York, NY. Mailing address P.O. Box 34690, Seattle, WA 98124.