Benefits may be verified by calling our customer service team at 1-800-497-3699. If there is an issue with your eligibility, please contact your employer’s human resources department.
Symetra supplemental health benefits do not require pre-authorizations for services.
You can check your claim status by logging into MyGO, emailing sbclaims@symetra.com, or calling our customer service team at 1-800-497-3699.
Contact your human resources department.
Your employer’s human resources department can help you determine what coverages you have and provide a copy of your policy.